Information from 07:30h to 15:30h Monday – Sunday from 00h to 24h

Privacy Policy

Who are we?

Addictive disorders treatment clinic VIP Dr Vorobjev is designed as a place where you can help yourself to look at life from a more beautiful perspective in comfort and pleasant surroundings with top experts. We are located at 6 Hemingvejeva St., Zemun – Altina, Serbia. Our website address is:

Freedom of choice, agreement and your rights

You control the information you provide on our website. In any case, if you choose not to leave your data, you must keep in mind that some parts of the website may not be available.

By completing the available requests (contact forms) on our website, you agree to this Privacy Policy and you agree that you will be contacted by the above contact information.

We will fully observe all your rights in accordance with the regulations for the protection of personal data in the Republic of Serbia and the general data protection regulation for the members of the European Union (GDPR).

In accordance with existing regulations for the protection of personal data, you have the right to access, correct, delete, restrict processing, receive a copy of your personal information for your own needs or for transferring to another service provider of your choice (portability), and the right to disagree when it comes to processing your personal data when these data are processed for the purpose of direct marketing, informing and automated decision-making.

You can also send instructions about the fate of your information after your death.

You can withdraw your consent at any time. All these rights are applied within the limits provided for by existing regulations for the protection of personal data.

You can exercise these rights by simply requesting them from Vip Vorobjev Clinic by sending an email to

What personal data are collected and why do we collect them?

In some parts of this website, we ask for personal information about you to allow you to exercise certain rights, such as providing certain information you request. We do this by using the online form and every time you send us your details by e-mail. The information we receive from you may include your first and last name, address, phone numbers or e-mail address. We will never ask for additional information that is not necessary for you to get the service you requested.

Where do we store your information?

We collect and store personal data provided when subscribing for Newsletter within our e-mail list (database) on Beotel Net servers.

How do we use the information we collect?

Vip Vorobjev can collect and use the personal data of the users for the following purposes:

  • To improve its services
    The information we collect helps us respond more effectively to your requests when booking transfer.
  • To personalize user experience
    We can use data to understand how our users (as a group) use the services and resources found on our website.
  • To improve our website
    We can use the feedback you provide to improve our products and services.
  • To launch promotions, surveys, or other functions of the website
    Sending information to users who have agreed to receive them (Newsletter).
  • To send periodic emails
    We can use e-mail to send information and communicate with the user. It can also be used as a communication channel to respond to user’s requests, questions and/or other inquiries. If users decide to opt for our mailing list, they will receive e-mails that may include company news, information about new offers, products or services, etc. If at any time the user wants to unsubscribe from receiving future e-mails, we have included a detailed unsubscribe option at the bottom of each email.


When visitors leave comments on our website, we collect the information shown in the comment form as well as the visitor’s IP address and the user agent string of his/her web browser which helps discover the undesirable.

An anonymous string made from your e-mail address (also called hash) can be delivered to Gravatar services to see if you are using it. The Gravatar Privacy Policy is available here:

Upon approval of your comment, your profile picture is visible to the public in terms of your comment.


If you are uploading images to the website, you should avoid uploading images with nested location data (EXIF GPS). Site visitors can download and extract location information from images from the site.

Cookies on the Internet browser

Cookies are small text files that are stored on your device (computer, mobile phone, tablet …) to track your browser activity on the website and are not linked to your personal information that you have provided to us. With the help of such files, visitors can move around the site, which also collects data in order to improve user experience, optimize and improve the website functionality. The site has a cookie type that is stored on the user’s computer as long as it is set up in the browser. Users can choose that Internet browsers reject cookies. If users choose this feature, certain parts of the site may not function as foreseen.

When you visit our website or use our apps or other digital tools, we may, depending on your consent, use cookies, cookie pixels, and other technologies to collect the following information:

  • The IP address, connection information, browser type, location, time zone, operating system, and other technical information.
  • Information about your visit, including the websites you visited before and after our website and the products you view
  • The duration of visits to our site’s pages and information on page interaction

Vip Vorobjev uses third-party cookies (Google Analytics). These cookies serve as anonymous statistics on site visits and do not include personal information. Learn more about them here

Keep in mind that you always have full control over the cookies. Most browsers offer complete disabling of cookie using options, for each browser separately.


Information collected using cookies can be used for remarketing on Google AdWords and Facebook, or for our advertising on other websites that will be visited by a user who has previously visited our website.

Google, Facebook, and third parties show AdWords, or the so-called „ads” on different websites and applications the user visits and uses. These „ads” are also based on previous visits to our website using cookies.

Users can customize their own preferences for Google and Facebook advertising, by accessing the following pages: For Google:, and for „Facebook”: The user can completely discontinue such advertising based on his/her prior interest by cookie settings in the Internet browser used by the user. DoNotTrack („DNT”) is a feature that allows the user to set up his/her web browser in a way that informs websites that he/she does not want his/her online movement around the Internet to be tracked. The user can enable or disable the „DNT” function by visiting the „Preferences” or „Settings” section depending on the type of web browser.

Nested content from other websites

Articles on this website may contain nested content (e.g., videos, images, articles, etc.). Nested content from other websites behaves in exactly the same way as if your visitor visited another site.

These websites may collect information about you, use cookies, nest additional third-party tracking, and monitor your interaction with the nested content, including tracking your interaction with the nested content if you have an account and you are signed in to that site.

How long do we keep your information?

If you leave a comment, that comment and its metadata are stored indefinitely. This is to recognize and automatically approve any comments that follow instead of keeping them in the queue for review.

For users who register on our website (if any), we also store the personal information they provide in their user profile. All users can view, edit or delete their personal information at any time (except that they cannot change their username). Web site managers can also view and edit this information.

What rights do you have relative to your information?

If you have an account on this website or leave comments, you may request that you receive a file with the exported personal information we keep about you, including any information you provide us. You can also request that we delete any personal data we keep about you. This does not include information we are obligated to keep for administrative, legal or security reasons.

Disclosure of information

The information provided to us is stored on our server and can be accessed by our employees, state authorities, our legal successors and persons we hire to process the information on our behalf for the purposes stated in this policy or for other purposes for which you have granted approval. We can also share information about the use of our website with third parties, but this will not include information based on which you can be identified. Unless this law requires, we will not in any way make available or distribute your personal data you provide us without your prior approval.


Vip Vorobjov recommends to all parents or guardians to teach children safe and responsible handling of personal data on the Internet. Minors should not disclose their personal data to Vip Vorobjev without prior permission of their parents or guardian. Vip Vorobjev will never deliberately take personal data from a minor, nor use them in any other way, or hand it over to third parties without permission.


At any time, you may request an overview of all the personal data we received from you at one of our online addresses. We can update, correct or delete these data at your request (if the data is still in our databases), or stop using these data in the future. If you want to exercise this right, please do not hesitate to contact us.

How do we protect your information?

We have implemented security protection measures designed to protect the personal information you have given in accordance with industry standards. Access to your data on our Services is password protected, and all transactional data is protected by SSL encryption when exchanged between the web browser and the Services. In order to protect the data stored on our servers, we also regularly monitor our system for possible gaps and attacks, and we use the highest level of security access to our data storing center. However, since the internet is not a 100% secure environment, we cannot guarantee the security of any information being forwarded. There is no guarantee that data cannot be accessed, be detected, altered, or destroyed by violating any of our physical, technical, or management measures of protection. It is your responsibility to protect the security of your login information. Keep in mind that e-mail messages, instant messages, and similar tools for communicating with other members are still not encrypted, and we advise you not to send confidential information through these resources. Help us keep your account safe by using a strong password.

Changes to the privacy policy

We reserve the right to change this Privacy Policy from time to time. If we make significant changes to the way we treat your personal information, or the Privacy Policy itself, we will provide notice to users (You) through the Services or other means, such as e-mail. Review the changes carefully. If you agree with the changes, simply continue to use our services. If you have any objection to any change in our terms and conditions and you no longer wish to use our services, you can close your account. Unless otherwise noted, our current Privacy Policy applies to all of the information we have about you and your account. By using our Services following a notice of change, you declare that you have been notified and that you express your consent to changed policy and practice.

Links to third party websites

The website may contain links to other websites not owned or used by Vip Vorobjev. Such links are given solely to provide you with as much information as possible. Vip Vorobjev does not control and is not responsible for the work, content, privacy policy, or security of these sites. Vip Vorobjev does not control the content or products or services available on these websites. If you access such websites via a link on our website, you do so at your own risk and without the consent of Vip Vorobjev.

E-mail messages

When you send us e-mails with personal information to identify you, by an e-mail with either a question or a comment, or by e-mail form, we use this information to fulfill your requests.

More contact information

If you have any further questions about the privacy policy on our website, feel free to contact us at +381 62 256 266 or send us message here.

Choose an addiction recovery program